Each year we ask for your feedback on Central City. More than 3100 of you gave us feedback about the Central City in 2021, here is a summary of what you told us.

2021 Results

Living in the central city

Moving to the central city

7% of respondents would consider moving to the central city in the next one to two years, with a further 23% who would consider moving in the next five to ten years.

For those who would not consider a move to the central city, the types of housing not meeting respondents needs was the primary reason given.

'I have cats and a dog the sections in the central city are too compact and small for my lifestyle.'

Housing in the central city

The most preferred type of neighbourhood was one with a mixture of activities where they have their own personal outdoor space. Neighbourhoods close to natural features, shopping, cafes, bars and restaurants were the popular choice.

Affordability of housing in the central city remains an issue for most, with 67% who disagree or strongly disagree that the central city provides affordable homes.

'Would love to have my own place in the city but I'm priced out! Love the idea of central city living though.'

Facilities

The majority of respondents agree that the central city offers:

  • A range of bars and restaurants.
  • Access to parks, open spaces and other outdoor recreation opportunities.
  • A range of cafes.
  • A range of entertainment opportunities.
  • Access to a range of shops and services that meet everyday needs.

However, many mention the need for later opening hours and more independent shops.

'There needs to be more variety shops in the city. Eg farmers or kmart etc, a cheaper alternative to the high end shops that are there. Also more supermarkets like the fresh choice at the crossing.'

'There are numerous cafes and restaurants but few offer service after 8 or 9pm.'

Visiting the central city

Almost half (49%) of the respondents had visited the central city in the past 7 days of completing the survey for non-work or education purposes. A further 31% had visited in the last month.

61% find it easy or very easy to travel to the central city, while 51% find it easy or very easy to travel within the central city. 

'Love going into the city especially the Terraces and Riverside Market. The Cathedral Square lets everything down though and is a complete eyesore.'

'Bring back the shuttle!'

Safety in the central city

Safety in the central city is an increasing issue, particularly after dark. 44% of respondents feel a bit unsafe or very unsafe after dark which is a significant increase from 2020 at 32%.

The main reasons people feel unsafe after dark are:

  • People under the influence of drugs and alcohol.
  • Anti-social behaviour.
  • Homeless people.

'Everything closes at 5pm and there's no one around in the evening. Cashel Mall is empty. We need more residences and more businesses open in the evenings to put eyes on the street.'

'Bigger police presence and better lighting would be fantastic.'

Pride in the central city

Over half (55%) of respondents have pride in the central city. The top reasons for feeling a sense of pride in the central city are:

  • Christchurch Botanic Gardens.
  • Tūranga Library.
  • The parks and natural environment.

'The new buildings in the city are brilliant, as are the new streetscapes and things like the river walk. However the old damaged buildings and empty lots are still an issue.'

'The empty lots and badly damaged buildings are still awful to see.'

The summary of results from the survey can be found in the 2021 Central City Summary Report. [PDF, 882 KB]


Past year's results

The 2020 Life in Christchurch Central City survey was in field over July 2020. Around 3000 people responded to the survey. Overall the results were very positive, indicating that Christchurch residents think the central city has plenty of shopping and eating out opportunities, and many are optimistic about the future of the central city. However, there is still some work to be done in regards to Central City housing, ease of travel in the Central City and safety at night.

Survey feedback will help inform decision making and ensure the central city is a place Christchurch residents can be proud of. More information about the results can be found in the full report [PDF, 432 KB].

The 2019 Life in Christchurch Central City survey was undertaken during January and February 2019 and received around 2900 responses. It sought feedback on various aspects relating to the central city.

The results indicate that Christchurch residents take pride in their central city and support the rebuild as it progresses. There have been positive improvements across the themes in the survey compared to previous years, reflected by participant’s responses.

The results will help inform future planning and policy decisions as we develop Christchurch into a great place where people want to live and visit. More information about the results can be found in the full report [PDF, 1.1 MB].

More than 3000 people responded to the central city survey in 2018. The results indicate that residents perceptions of the central city are starting to improve.

An increasing number of people are finding it easy to travel in the central city, and more respondents are enjoying spending time in the central city.

Perceptions are housing remains an issue, particularly concerning the range of affordable, well-designed housing in the central city, however this is likely to improve as developments are completed and become available. 

The results will help inform future planning and policy decisions as we develop Christchurch into a great place where people want to live and visit. 

More than 2,700 people responded to the central city survey in 2017. The majority of respondents reported that they had visited the central city in the past 12 months; more than half of all respondents had visited for non-work purposes. While people reported feeling frustrated about transport issues, they were still visiting the central city.

The results will help inform future planning and policy decisions as we develop Christchurch into a great place where people want to live and visit.