Christchurch is currently under Alert Level 2 and will be moving to the Covid-19 Protection Framework Orange on Friday, 3 December. Find out about how our services and facilities are operating.

Our services may be operating slightly differently than normal. To help keep everyone safe, please stay at home if you or anyone in your house is unwell. We encourage all residents to read and be aware of the Covid-19 Protection Framework(external link) and follow advice on our website.

We encourage you to download the NZ COVID Tracer app(external link).

Please take care, and be kind to yourself and others. 

Christchurch Art Gallery Te Puna o Waiwhetū is open under Alert Level 2 from Thursday 9 September. The health and safety of visitors and staff is our top priority, so to keep everyone safe physical distancing, additional cleaning, and contact tracing are all in place.

We have two new exhibitions opening soon:

  • Hellzapoppin’!: The Art of Flying Nun.
  • Toga mo Bolata'ane by Kulimoe'anga Stone Maka.

Some of our public programmes will return where number limits and distancing can be maintained. Check the website(external link), Instagram(external link) or Facebook(external link) for more details on the exhibition opening dates and planned or disrupted events.

For the latest information and opening hours please visit christchurchartgallery.org.nz(external link).

During Alert Level 2:

  • Processing of building consents will continue.
  • On-site building inspections will continue, with additional health and safety measures in place.
  • If appropriate safety protocols are not in place on a worksite our building inspectors will be unable to carry out the booked inspection. In these cases, we will need to charge our normal inspection fee for the visit.

Find out more:

  • You can apply for a building consent online. For advice prior to applying for a building consent contact DutyBCO@ccc.govt.nz.
  • For more information about inspections, or to book, please phone our Inspections Support Team on 03 941 8222 or 0800 800 169.

Cemeteries are still open, and under Alert Level 2, gatherings of up to 50 people indoors and up to 100 people outdoors are allowed at funerals, burials and tangihanga.

All people must wear a face covering and stay two metres distance from others.

Life is back to normal for dogs.

  • Keep your dog on a lead when walking in your neighbourhood.
  • Dogs may be off-lead, under effective control in parks and dog parks.
  • Please remember to pick up after your dog.
  • When out with your dog, you should maintain social distancing from people you don’t know.
  • Dog-walking, day-care, grooming and other services can resume.

Events can go ahead but with restrictions. Events and venues can have a maximum of 50 people in an indoor space and 100 people in an outdoor space.
Please follow the guidelines when attending an event during Alert Level 2(external link).

Check with event providers to confirm the status of their events, we will be updating the What’s On website(external link) regularly.

Event permits

During Alert Level 2, we will be accepting event permits.(external link) Any previously accepted permit or any new permit application will need to provide information about how the event will meet Government guidelines for Alert Level 2.

More information about Government guidelines for events(external link).

There are different arrangements in place for Council meetings that are difficult to hold in-person due to COVID-19 restrictions.

Council meetings and Committee of the Whole meetings are being held on video conference and will be live streamed,(external link) so they can be watched in public.

Committee and Community Board meetings will proceed as scheduled via video conferencing and will be either recorded or minuted and posted to the Council website as appropriate.

He Puna Taimoana(external link) is open during Alert Level 2 with reduced capacity. Our sauna and steam room are currently closed. 

Bookings are essential, including for members who will need to email or phone us.

If you're visiting He Puna Taimoana, please arrive wearing your swimwear under your clothing and turn up at your session time, not earlier. Masks are required to be worn in reception and the indoor changing rooms. Please ensure you scan the Covid-19 tracing app on arrival. 

If your booking was affected by our closure throughout lockdown, you can contact us to rebook a new session time. Our membership expiry dates will be automatically extended to reflect the time we were closed. 

Kerbside

Our kerbside collection service will be running as normal.

Please continue to recycle and put only the correct, clean items into the yellow bin. Learn what these are at ccc.govt.nz/recycling(external link).

Our inner-city bagged service will operate as normal.

Transfer Stations – drop off facilities

Our EcoDrop transfer stations and recycling centres at Metro Place, Styx Mill and Parkhouse Road are open to the public, no bookings are required.

We’re operating a full service, allowing you to drop off general rubbish, greenwaste and recyclable materials from 7am to 4.30pm, seven days a week.

The Ecoshop on Blenheim Road will also open under its normal operating hours.

If you live on Banks Peninsula, Barry’s Bay Transfer Station is operating under winter hours until Sunday 26 September.

We will be encouraging customers to scan in on entry via the Covid tracing app or sign in manually. QR codes will be displayed across our facilities, including at the EcoDrop Recycling Centres and at the weighbridge/kiosk areas. Manual sign-in will also be available.

All libraries will open to the public on Thursday 9 September 2021.

Entry to all libraries is limited. Government regulations for Alert Level 2 mean we need to limit capacity so that people can maintain physical distancing of 2m from others.  

Contact tracing will be in place and everyone must sign in, either with the Covid Tracer app or manually using the slips provided.

Under Alert Level 2, it’s mandatory to wear a mask indoors where people gather publicly, so please wear your mask when visiting our libraries and facilities.

More information(external link).

All Council car parking buildings will be open under Alert Level 2. Parking charges and enforcement will be back to normal in both parking buildings and on-street.

Contact tracing will be in place in our car parking buildings and everyone must sign in.

Under Alert Level 2, it’s mandatory to wear a mask indoors where people gather publicly, so please wear your mask when visiting our car parking buildings.

All parks, gardens, playgrounds, exercise equipment, sports fields, facilities, wharfs, jetties, boat ramps and Council-owned camping grounds are open.

Information and visitor centres will open on Thursday 9 September.

Public toilets will reopen this week.

Maintain a 2m distance from other people also enjoying the parks.

A limit of 100 people is in place for sports fields

We are continuing to process resource consents.

  • You can continue to apply for resource consent electronically(external link).
  • If you have any questions about your application you can email our Duty Planner at DutyPlanner@ccc.govt.nz or call us on 03 941 8999.
  • You can continue to get pre-application planning advice prior to applying for resource consent. Please contact us on 03 941 8686 or by email at ccgregulatoryadvice@ccc.govt.nz.
  • Site inspections for subdivisions can occur, subject to strict COVID-19 health and safety protocols.
  • Hearings can be carried out, subject to strict COVID-19 health and safety protocols.

 


Recreation and Sport - Covid-19 Protection Framework Orange

As a Council, the health and safety of our staff and residents remains our top priority. While we want our facilities to be accessible to as many people as possible, we must ensure we can do this safely.

This means that under Orange traffic light level anyone aged 12 and older entering Recreation and Sport facilities will require a vaccine certificate. Masks are also required on entry.

You will need to:

  • Show your Vaccine certificate for verification on entry
  • Wear a mask in and out of the facility and in public shared spaces.
  • Scan the National Covid contact tracing app or sign the manual registration system.

Staff will help you to ensure Covid-19 Protection Framework Orange guidelines are followed to protect the health and safety of everyone who visits.

To help manage numbers and avoid waiting times, an online booking system (external link)for group fitness classes, Tumbletimes and adult swimming lessons is in place.

Bookings are recommended. You can book up to seven days in advance and cancel any time via the email booking notification.

Fitness Centres and pools do not require bookings.

Capacity numbers will be increased on calendly over the coming days.

Swimsmart, pre-school gymnastics, sport groups and the Southern Centre

For programmes such as Swimsmart, pre-school gymnastics, the Southern Centre and sport group bookings, the standard booking process applies.

 

Cleaning and hygiene

  • Hand sanitiser (70 per cent alcohol) stations are available at points throughout our centres.
  • We’ll have cleaning solutions available to customers in the gyms so they can wipe down equipment after use.
  • We’ll put COVID-19 signage in place to remind people to follow good hygiene practices, including washing hands.

Masks

The wearing of facemasks in the public spaces (reception areas and hallways) is a requirement. We expect all users of the centres to respect this. People who are unable to wear masks and bring in a document stating this will be granted access. Pre-schoolers are not required to wear masks for tumbletimes or preschool gymnastics.

Mask use around poolside is recommended when not using the pool.

Contact tracing

People visiting our facilities are required to sign in using the national COVID Tracer app/scanning the QR code so we can help keep you safe.

For those people who don’t have a smartphone, a sign-in register will be available on entry.

Caregivers of young children can simply scan themselves in once for their children.

The contact tracing information is kept private and secure and will only be used by the Ministry of Health if needed. The information is permanently deleted after 60 days.

EFTPOS

Paywave is available for EFTPOS transactions. We will also accept cash.

Freezing memberships

If you are not intending to be vaccinated, or won't have your vaccine pass by Friday, 3 December, you may put your membership on hold for the duration of the Traffic Light System by completing this freeze form(external link) or (external link)by emailing us. If your vaccination status changes in the future, please email us at recandsport@ccc.govt.nz.

Swimsmart membership

Please refer to the Swim education section.

Cancelling your membership

We understand if you choose to cancel your membership. If you would like to cancel it, please visit one of our Recreation and Sport Centres or email recandsport@ccc.govt.nz.

Frequently asked questions: 

  1. I’m a member and I now can’t use the centre. What happens to my membership? Fixed: You are entitled to a pro rata refund of the unused membership. Flexi members can cancel their membership without penalty.
  1. I’m a concession card holder and I now can’t use the centre. What happens to my concession card? You are entitled to a refund of the unused visits or we can extend the expiration date for an additional 12 months.
  1. Can I freeze my membership for an extended period? Yes, however in order to reactivate it (or if there’s a change in alert protocols) you must be fully vaccinated
  1. How do I know if everyone I come in contact with in the centre has had both vaccines and/or they haven’t expired? Security/staff will check everyone’s COVID QR code when they enter the building. 
  1. My membership is currently frozen. Will it reactivate on the date I’ve requested? Yes

Opening hours

Opening hours remain the same as before. Please check your Rec and Sport Centre (external link)for opening hours.

Aquatics services

All aquatic services are open.

Lane swimming

Please check the lane availability to find the best time to visit the pool. 

Spectators

Mask use around poolside is recommended when not using the pool.

Swim nappies

You can still buy swim nappies.

Valuables

Valuable items will be accepted over the reception for safekeeping.

Retail items

Retail items can still be purchased, but please use hand sanitiser before picking up items.

Group fitness pass and Aquafit tags

Class bookings are now through our booking system(external link) (or by phoning 03 941 8999) and will be checked off at reception. You don’t need to collect a group fitness pass or Aquafit tag.

Capacity numbers will be increased on calendly over the coming days.

Swim education

All lessons are back to normal  – including Adult lessons will continue to run. It is also now possible to leisure swim before and after lessons again. Below are the guidelines when attending lessons:

  • Use of vaccine passport and verification app over the age of 12 years.
  • Mandatory to wear a mask in and out of facility, in public shared spaces.
  • National Covid contact tracing app and manual registration system.

Free swimming for under-fives and Green Prescription Card swimming is still available during school hours, Monday to Friday, during school terms. 

All lessons are back to normal and will continue to run – Bubbletimes and Sleepytimes sessions will resume from Monday, 6 December. It is also now possible to leisure swim before and after lessons again. Below are the guidelines when attending lessons:

  • Use of vaccine certificate and verification app over the age of 12 years.
  • Mandatory to wear a mask in and out of facility, in public shared spaces.
  • National Covid contact tracing app and manual registration system.

Free swimming for under-fives and Green Prescription Card swimming is still available during school hours, Monday to Friday, during school terms.

Pre-school Gymnastics classes

Pre-school classes will continue running to their normal schedule, starting again in 2022 from February 8 2022.

Please wash your hands before and after each session and please do not attend if your or your child is unwell.

Please wear your mask while you move through the building to the  stadium but you may take them off when you are inside. Pre-schoolers do not need to wear a mask.

Tumbletimes sessions

Please check the website for details of days and sessions.

Please wash your hands before and after each session and please do not attend if your or your child is unwell.

Please wear your mask while you move through the building to the stadium but you may take them off when you begin to play. Pre-schoolers do not need to wear a mask.

Equipment

The equipment is cleaned after every session and has also been fogged.

Pickleball and badminton casual play

Please wear your mask while you move through the building to the  stadium but you may take them off when you begin to play.

The Southern Centre is open.

You can bring up to 6 children or adult participants with a support adult.

Please wait in the area outside the Southern Centre and staff will let you know when you can enter the room. The stairs and lift can be used.

Masks are mandatory, if you are unable to wear a mask please bring a supporting document.

Bookings

Please email southern.centre@ccc.govt.nz or phone the Southern Centre on 03 941 7016 or the Council’s Contact Centre on 03 941 8999.

Equipment

All of the big pieces will be out, but there may be some restrictions on the smaller pieces to ensure they can be cleaned properly between sessions. Equipment will be cleaned between each session.

Sensory Swimming

Sensory swimming sessions are running. Visit our booking page for more information or to make a booking(external link)

Our sports fields and Nga Puna Wai Sports Hub are open.

Please refer to your Regional Sports Organisation for guidance on training and games.

Stadia & Aquatics facility hire bookings are welcome without limits. Masks must be worn while you move through our facilities but these can be taken off to play (or once seated for spectators).

Under Alert Level 2, spectators are permitted in the pool halls to watch training/games. They are to wear masks until seated and upon leaving.

Birthday parties

Birthday party bookings at our pools are again able to be made.

Bookings- please email rsubookings@ccc.govt.nz or 039416446 to make a booking.

Our campgrounds at Spencer Beach Holiday Park, Duvauchelles Holiday Park, Okains Bay and Pigeon Bay are open.

Spencerville, Okains Bay and Duvauchelle camp sites will require vaccination certificates from Friday, 10 December. This allows time for current visitors and long stay guests to be vaccinated or arrange alternative accommodation. Full refunds will be given for any guests who are unable to stay due to the requirement for vaccination certificates.

Vaccination certificates will not be required for Pigeon Bay. This is due to no staff on site and limited facilities at this small site.

Bookings

You must book and pay online for all sites except Pigeon Bay, which is operating with a deposit box for casual campers, and online payments for annual site holders.

Keeping you safe

Cleaning frequencies are in line with the Covid-19 Protection Framework

Additional hand sanitiser dispensers will be available outside amenity blocks. Disinfectant spray will be available in shared spaces to wipe down surfaces.

You will receive additional information in the booking confirmation email with guidelines for keeping safe.