The biggest source of wasted water is leaks, with millions of litres of pure drinking water being lost across Christchurch each year.
We often do not know our pipes are leaking and if undetected can result in a huge loss of water and damage to property.
Businesses and non-rateable properties like schools and churches are charged for the water they use so a leak could potentially cost them thousands of dollars a year.
It is a breach of the Christchurch City Council Bylaw to have fittings that cause water to be wasted. The Council may give written notice requiring specified work to be carried out in within the specified timeframe.
If there is risk to people’s safety or property contact us on 03 941 8999 anytime.
It's important to know how much water is leaking. For example, if you consider the amount of water that comes out a regular garden hose, is the amount of water leaking:
If you think the leak was caused by a contractor, please note the contractor's company information.
Report a water leak or burst pipe(external link)
How to check for leaks
The best way to find a leak is to use your eyes and ears.
There are a number of simple checks you can do:
If you have found any of the above situations, we suggest that you check your water meter. This is the most accurate way to know whether you have a leak.
Find out how to check your water meter.